Arionply Privacy Policy – How We Handle Your Data

1 Introduction

This Privacy Policy explains how arionply collects, uses, stores, and protects personal information when you visit arionply.pro or use the arionply mobile app. It also sets out your rights in relation to your personal data under applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173).

By registering an account on arionply and using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, please contact our support team using the details at the bottom of this page.

2 Information We Collect

Arionply collects personal information in two main ways: information you provide directly, and information gathered automatically when you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality
• Residential address (Philippines)
• Mobile number and email address
• Government-issued ID and proof of address submitted during KYC verification
• Payment account details used for deposits and withdrawals in PHP
• Any communications you send to arionply support

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser information
• Session activity, pages visited, and features used on the platform
• Cookies and similar tracking technologies (see Section 8)

We collect only the information that is necessary and proportionate to the purpose for which it is used. We do not collect sensitive personal information beyond what is required for identity verification and account security.

3 How We Use Your Information

The personal information arionply holds about you is used for the following purposes:

4 Legal Basis for Processing

Arionply processes your personal information on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity — processing required to provide the services you signed up for, including account management and payment processing.
• Legal obligation — processing required to comply with applicable Philippine law, including anti-money laundering regulations and identity verification requirements.
• Legitimate interests — processing carried out to protect the security of the platform, prevent fraud, and improve our services, where those interests are not overridden by your rights.
• Consent — where you have given explicit consent for a specific processing activity, such as receiving marketing communications. You may withdraw consent at any time by contacting support.

5 How We Share Your Information

Arionply does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment service providers — to process your deposits and withdrawals in PHP through local bank transfers and e-wallet channels. These providers receive only the data necessary to complete the transaction.
• Identity verification partners — to assist with KYC checks as part of our account security and compliance process.
• Technology and hosting providers — to operate and maintain the arionply platform and infrastructure securely.
• Legal and regulatory authorities — where required by applicable Philippine law, court order, or lawful government request.

All third-party service providers engaged by arionply are required to handle your personal information in accordance with applicable data protection law and are prohibited from using it for any purpose other than the service they are providing to us.

6 Data Retention

Arionply retains your personal information for as long as your account is active and for a reasonable period thereafter, as required by applicable law or for legitimate operational purposes such as resolving disputes and maintaining security records.

• Account data and transaction records are retained in line with applicable Philippine legal requirements, which may include anti-money laundering obligations.
• KYC documents are held for the period required under applicable regulations.
• If you request account closure, your personal data will be retained for the legally required period before being securely deleted or anonymised.

When data is no longer required, arionply deletes or anonymises it in a secure manner.

7 Data Security

Arionply takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:

• SSL/TLS encryption is applied across all connections to arionply.pro and the mobile app.
• OTP-based two-factor authentication is available for all accounts and is strongly recommended.
• Access to personal data within arionply is restricted to authorised personnel on a need-to-know basis.
• Payment data is handled through secure, verified payment channels. Arionply does not store full payment account credentials.
• Our systems are regularly monitored for unusual activity and potential security threats.

While arionply takes reasonable steps to protect your information, no platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential. If you suspect that your account has been compromised, contact arionply support immediately.

8 Cookies & Tracking Technologies

Arionply uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform. The main types of cookies we use are:

• Essential cookies — required for the platform to function correctly, including keeping you logged in during a session.
• Functional cookies — used to remember your preferences and settings so you do not have to re-enter them each time.
• Analytics cookies — used to understand how players navigate the platform so we can improve features and performance. This data is aggregated and does not identify you individually.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the arionply platform.

9 Your Rights

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to the personal information arionply holds about you:

• Right to access — you may request a copy of the personal data arionply holds about you.
• Right to correction — if your personal data is inaccurate or out of date, you may request that it be corrected.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
• Right to object — you may object to certain types of processing, including direct marketing.
• Right to data portability — you may request a copy of your data in a structured, commonly used format.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the arionply support team. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

10 Children & Age Restrictions

Arionply is strictly for players aged 21 and above. We do not knowingly collect or process personal information from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal information, the account will be closed immediately and any associated data will be deleted in accordance with applicable law.

If you believe that a person under 21 has accessed the arionply platform, please contact our support team immediately so we can take appropriate action.

11 Changes to This Privacy Policy

Arionply may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will update the effective date shown at the top of this page.

We encourage you to review this page periodically. Continued use of the arionply platform after any update constitutes your acknowledgement of the revised policy. If you have concerns about any changes, please contact our support team.

12 Contact & Data Enquiries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how arionply handles your personal information, please reach out to our support team. Contact details are listed in the footer of this page.

Arionply's support team is available 24/7 and will direct your enquiry to the appropriate person. For data-related requests, please include your registered account email and a brief description of your request so we can assist you as quickly as possible.